National Entrepreneurship Month Spotlight: Jacquie Denny, Founder and Chief Development Officer of EBTH

Monday, November 7, 2016

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Headquartered in Cincinnati, Everything But The House is a revolutionary online estate and consignment sale company that combines the personal touch of a local business with the convenience and reach of a global e-commerce company. If you’ve ever shopped EBTH, you know this company brings the thrill of estate sale shopping online and has truly transformed estate sales into a sophisticated online auction experience.

Intrinzic first started working with EBTH several years ago during an exciting time of growth. We partnered with the company to assist with their marketing communications needs. During that time, we had the opportunity to work alongside of Jacquie Denny, the founder of the company and an auctioneer passionate about helping people during a time of transition. Jacquie’s startup story is always one that strikes a cord with us. As an auctioneer, she partnered with her best customer, Brian Graves, to provide a unique online service that yields three to five times higher than the traditional estate sale. Since their founding in 2008, EBTH has grown to present sales in 27 cities.

We’re pleased to present a Q&A with Jacquie herself. We hope you enjoy an inside look at EBTH.

What inspired you to start your business?

I was inspired to get involved in the estate industry after an experience I had with a family member's estate sale - the buyers in the front yard made more money re-selling items than our family did as the original sellers. This started my 20-year journey in the tag sale industry, where I eventually met Brian Graves who co-founded EBTH with me.

What needs did your business fulfill in the marketplace?

EBTH fills a tremendous need for families going through a life transition who have large quantities of personal property to sell and want to maximize the potential of those items. Since EBTH handles every aspect of an estate sale, from photography and cataloging to shipping, our sellers benefit from a white-glove service that allows them to sit back and relax during the whole process.

How do you remain inspired?

From day one, helping families in need is not considered “work” for us at EBTH. Their stories inspire our teams to do our very best, whether that means expertly handling an emotionally sensitive issue or taking extra time to ensure the family is comfortable with our sale prep.

What advice would you share with aspiring entrepreneurs?

My advice to a budding entrepreneur is to be passionate about what you do in life, work harder than anyone else at pleasing your customers and be willing to change.

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